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Freight Management Software

The Client

Founded in 2000, ITAL Logistics are a global freight-forwarding company. They specialise in the shipment of dangerous goods domestically and abroad, gaining a fantastic reputation as an industry leader and winning European logistics awards.

The Project

ITAL approached Yozu to create a bespoke Freight management software solution to better manage their expanding freight and logistics business and facilitate future growth.

The client was using an older Telnet based system that no longer served the organisation’s needs and after years of trying to adapt the system to their new way of working, they changed strategy and invested in a futureproof bespoke solution.

Freight Management Software

It was essential that the new platform offered:

  • The ability to record and view details on all aspects of their business, from customer contacts through to detailed information about the dangerous goods they are deliver.
  • Management of thousands of customer relationships and suppliers – and their growing number of partners across the world.
  • Functionality allowing operators to issue quotes and convert them into jobs.
  • A feature to create and manage international load traveling through their hubs.
  • A facility to track and record each consignment or package as it enters and exits their hubs.
  • Invoicing and management of all financial tasks with integration into Sage Line 200 for bookkeeping and accounting.
  • Generation of dynamic reports using operational and financial data stored within the system.

The Results

After a month-long period of consultation with the client, we drafted a detailed spec to cater for the main requirements outlined above. The system would be web-based and built with Ruby on Rails. It needs to integrate all aspects of their business into one intuitive user interface.

Following the initial consultation period, we designed, developed, and deployed an integrated Freight Management Software System. It uses the latest tried and tested web technologies, and delivered value way beyond the client’s original requirements.
We also went on to provide the following extra functionality:

  • Dashboards and notifications: each system operator now has a personalised view of the information stored within the system relevant to their role. When they need to take action, an alert is they receive notifications.
  • Dangerous Goods compliance and compatibility: as well as recording which dangerous goods they are shipping, the system will alert operators if a planned load contains incompatible consignments. This provides detailed information about how the goods be stored and treated.
  • Document production and storage: all documentation is now generated and stored within the system, from invoices through to collection and delivery notes. Once produced the documents can then be sent via email to contacts defined within the system.
  • Warehouse management: warehouse staff now have a tailored web application for use on tablets that allow them to scan, record, and interrogate packages within the warehouse. They can also print labels and documentation for any consignment, along with viewing real-time information on its associated job.

ITAL Logistics now has a system that drives their entire business.

ITAL has also engaged with Yozu on a longer-term basis to manage the implementation of new features and to eventually take the system to market as a SaaS product.


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